The results are in: America’s favorite grocery retailers have been confirmed by more than 12,000 shoppers in a recent Market Force study. Many on the list can attribute their success to how responsive they have been to changing consumer demands. Offering home delivery services, superior customer experiences, speedy checkouts, and quality groceries, the following stores have risen to the top in 2017:
Publix and Wegmans tie for first at 77%, with Trader Joe’s Market trailing by only one percentage point. With the exception of ALDI ranking highest in value, Publix, Wegmans, and Trader Joe’s shared the top spots in all categories. Here are some other important takeaways from this study:
Publix ranked highest in availability of items, fast checkouts, ease of finding items, and store cleanliness. Facebook: publix, Twitter @Publix
Wegmans’ strongest attributes were its specialty department service, where it was ranked highest of all stores, its availability of items, and ease of finding items. Facebook: Wegmans, Twitter @Wegmans
Trader Joe’s beat out the competition in cashier courtesy with 82% and trailed Publix in store cleanliness by a mere 2 percentage points. Twitter @TraderJoesList
Other grocery stores favored by most shoppers include the following:
H-E-B, with 69%, is noted for the jump from last year’s 7th place to this year’s 3rd place. Facebook: HEB, Twitter @heb
ALDI, with 68%, received its best ratings for value and fast checkouts, although WinCo Foods and Costco followed close behind in value as well, both with 83%. Facebook: aldiusa, Twitter @AldiUSA.