Round up your grandma and mark your calendar for this Sunday, October 22, the official “Bring Your Grandma to McDonald’s Day.” When you arrive, snap a picture together, and share it on Instagram or Twitter — remembering to tag @McDonalds using #ButtermilkCrispyTenders and #Sweepstakes for a chance to win $3,500 toward a weekend getaway for two.
While retailers continue to experiment with new approaches to engaging customers in stores, paying attention to the music playing may have more impact than they think. A recent Mood Media survey of more than 11,000 shoppers revealed that the majority of U.S. consumers thought music made the shopping experience more enjoyable (84%), improved their mood (81%), and made them “feel like it’s a brand they can relate and connect to" (70%).
As the retail landscape continues to respond to changing demographics and shopper behavior, many companies are redefining their sales strategies with product differentiation. CVS, in particular, is doing this well, reporting higher profitability among its store brands than with some of its brand name products. In addition to providing 20-30% customer savings, CVS store brands are being positioned as national brand equivalents with a focus on what today’s shoppers want to purchase.
Nordstrom recently opened a new concept store called Nordstrom Local in West Hollywood, CA — without any inventory to purchase onsite. What shoppers found within the compact, 3,000-square-foot space was an extraordinary experience: personalization, indulgence, and a complete at-your-service approach to retail.
The National Restaurant Association recently surveyed nearly 1,300 professional chefs on trends in food, cuisines, beverages, and culinary themes. Much of what the chefs identified as the top 20 food trends has formed the foundation for several restaurants opening in Regency Centers retail developments across the country. Trends including sustainable seafood, authentic ethnic cuisine, house-made menu items, local sourcing and alcoholic beverages are featured menu items at restaurants including Mendocino Farms, Urban Plates, Pier 76, and Heritage Brewing Co., to name a few.
New Starbucks openings across the country might not make the front pages of newspapers anymore, but the latest plans for a new location in Chicago will certainly make heads turn. Designed to be the largest Starbucks in the world at 43,000 square feet, The Chicago Reserve Roastery promises to offer a “one-of-a-kind coffee experience,” across four stories of interactive space. The monster roastery will take over space currently occupied by Crate & Barrel on the corner of North Michigan Avenue and Erie Street.
A recent KPMG survey revealed customers would do almost anything to earn more rewards, yet many retailers may be missing the mark on customer loyalty programs. Retailers can redesign their customer loyalty programs to cater to what customers value the most —which isn’t always cost savings.
North Florida Urban Land Institute has selected Regency Centers Chairman and CEO Martin “Hap” Stein as its 2017 Visionary Leader Award recipient. Stein has served as Regency’s CEO since the company’s initial public offering in 1993, and as chairman since 1999.
Irish startup Pointy has caught the eye of notable angel investors in Series A funding — to the tune of $6 million. A handy mix of hardware and software created by Mark Cummins and Charles Bibby is already helping local retailers establish an online presence to boost their brick-and-mortar traffic and sales. With backing from founders of high-profile tech companies including WordPress, Google Maps, Transferwise, and Bebo, Pointy is positioning itself to be the go-to gadget for retailers across the U.S., as Pointy store pages continue to appear in search results “tens of millions of times.”