--- title: Learn How Retail Brands are Competing for Shoppers' Habits description: Conducted in late 2017, the most recent PxC consumer insights survey represents over 22,000 respondents in 27 territories, and paints a vivid picture of retail patrons – and their various shopping habits – across a variety of ages, genders and geographical locations. image: https://connect.regencycenters.com/hubfs/31186243_10156168308819277_7867323124885225472_o.jpg --- - [Home](https://www.regencycenters.com/) - [Properties](https://connect.regencycenters.com/properties) - [In Development](https://connect.regencycenters.com/in-development) - [Regency](https://connect.regencycenters.com/regency) - [Contact](https://connect.regencycenters.com/contact) - [Investors](http://investors.regencycenters.com) - [Tenants](https://connect.regencycenters.com/tenants) - [Blog](https://connect.regencycenters.com/blog) - [Corporate Responsibility](https://www.regencycenters.com/corporate-responsibility) - [Leadership](https://www.regencycenters.com/leadership) - [Investors](http://investors.regencycenters.com) - [Tenants](https://www.regencycenters.com/tenants) - [Careers](https://www.regencycenters.com/regency/careers) [![Regency Centers](https://www.regencycenters.com/ResourcePackages/Regency/assets/dist/images/regency-centers.svg)](https://www.regencycenters.com/) [![Search](https://www.regencycenters.com/ResourcePackages/Regency/assets/dist/images/icon-search.svg) Properties](https://www.regencycenters.com/properties) ![Menu](https://www.regencycenters.com/ResourcePackages/Regency/assets/dist/images/icon-menu.svg) Menu - [Properties](https://www.regencycenters.com/properties) - [In Development](https://www.regencycenters.com/in-development) - [Regency](https://www.regencycenters.com/regency) - [Contact](https://www.regencycenters.com/contact) Search - [Inside Regency](https://connect.regencycenters.com/blog/topic/inside-regency) - [News Releases](https://connect.regencycenters.com/blog/topic/news-releases) - [Retailer News](https://connect.regencycenters.com/blog/topic/retailer-news) # Learn How Retail Brands are Competing for Shoppers' Habits [Regency Centers](https://connect.regencycenters.com/blog/author/regency-centers) May 1, 2018 - [Tweet](https://twitter.com/share) The challenges and triumphs in the ever-changing world of traditional retail have recently been re-analyzed can be found – for the seventh year in a row – via the [annual PwC consumer insights survey.](https://www.strategy-business.com/article/Competing-for-Shoppers-Habits?gko=3c9e9) Conducted in late 2017, the most recent survey represents more than 22,000 respondents in 27 territories. It paints a vivid picture of retail patrons and their various shopping habits across a variety of ages, genders and geographical locations. ![Two women outdoors walking the streets holding large shopping bags](https://connect.regencycenters.com/hs-fs/hubfs/31186243_10156168308819277_7867323124885225472_o.jpg?width=2048&height=1365&name=31186243_10156168308819277_7867323124885225472_o.jpg)What do this year’s statistics tell us? For starters, fifty-three percent of respondents were able to specify and name in-person interactions with knowledgeable, helpful salespeople — a larger percentage than those who named personalized offers (forty percent). And while shoppers increasingly use smartphones as a routine gateway for shopping, studies also show forty-four percent of shoppers haven’t given up on the in-store experience. > Responses also reflect that the average consumer is seeking emotionally satisfying connections with the retailers they choose to shop with – relishing in the excitement that comes along with making a shopping discovery, finding their new favorite stores, and even publishing these findings online. Learn more about how retail brands are competing for shoppers’ habits [here](https://www.strategy-business.com/article/Competing-for-Shoppers-Habits?gko=3c9e9). Photo credit: [PwC](https://www.facebook.com/PwC/photos/a.10151070390824277.443520.5845959276/10156168308809277/?type=3&theater) ##### Connect With Us [Join Our Mailing List](https://www.regencycenters.com/connect-with-us/)  > [Explore Our Markets](https://www.regencycenters.com/properties/our-markets)  > [Find a Space For Your Place](https://www.regencycenters.com/properties)  > ##### Related Stories [Aug 03 New Dining and Shopping Merchants Open at Regency’s Carytown Exchange](https://connect.regencycenters.com/blog/retailers-open-at-regencys-carytown-exchange) [Feb 17 Fa La La La La at La Floresta - Fresh Look Story, Winter 2017](https://connect.regencycenters.com/blog/fa-la-la-la-la-at-la-floresta-fresh-look-story-winter-2017) [Feb 13 Read All About It: Barnes & Noble To Open Three New Regency Centers Locations](https://connect.regencycenters.com/blog/barnes-noble-to-open-three-new-stores-at-regency-centers) [Jan 30 New Retailers Expand Regency’s Portfolio in the Midwest](https://connect.regencycenters.com/blog/new-retailers-expand-regencys-portfolio-in-the-midwest) [Jan 23 The Shops at Stone Bridge Takes Shape With Exciting New Retailers](https://connect.regencycenters.com/blog/the-shops-at-stone-bridge-takes-shape-with-exciting-new-retailers) [Oct 17 Intel's Chief Innovation Officer for Retail Solutions Shares her Thoughts on the Future of Technology](https://connect.regencycenters.com/blog/intel-chief-innovation-officer-for-retail-solutions-opinions-on-the-future-of-technology) [Sep 12 See Target's Recent Company Milestone Worth Celebrating](https://connect.regencycenters.com/blog/target-recent-company-milestone) [Aug 28 Online Mattress Retailer, Casper, Announces 200 Brick-and-Mortar Locations](https://connect.regencycenters.com/blog/online-mattress-retailer-casper-announces-expansion-to-brick-and-mortar) Subscribe [![Regency Centers](https://www.regencycenters.com/ResourcePackages/Regency/assets/dist/images/regency-centers.svg)](https://connect.regencycenters.com/) - [Careers](https://www.regencycenters.com/regency/careers) - [Investors](http://investors.regencycenters.com/) - [News](http://investors.regencycenters.com/news-releases) - [Fresh Look](https://www.regencycenters.com/regency/fresh-look) - [Tenants](https://www.regencycenters.com/tenants) - [Contact](https://www.regencycenters.com/contact) [Find a Property](https://www.regencycenters.com/properties) [Leasing Agent](https://www.regencycenters.com/contact) ![Reg Listed NYSE](https://connect.regencycenters.com/hubfs/blog2018/images/stock-ticker.svg) [Regency Centers Facebook](https://www.facebook.com/RegencyCenters) [Regency Centers Twitter](https://twitter.com/RegencyCenters) [Regency Centers Instagram](https://www.instagram.com/regencycenters/) [Regency Centers LinkedIn](https://www.linkedin.com/company/regency-centers/) MEMBER **S&P 500** Regency Centers is a preeminent national owner, operator, and developer of shopping centers located in suburban trade areas with compelling demographics. ©2026 Regency Centers [Terms of Service](https://www.regencycenters.com/terms-of-service) [Privacy Policy](https://www.regencycenters.com/privacy-policy) Cookie Settings ![Quantcast](https://pixel.quantserve.com/pixel/p-XHwFJLhjBpfmt.gif) ![](https://connect.regencycenters.com/hubfs/31186243_10156168308819277_7867323124885225472_o.jpg) ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Regency Centers", "url" : "https://connect.regencycenters.com/blog/author/regency-centers" }, "dateModified" : "2024-11-26T16:47:52.690Z", "datePublished" : "2018-05-01T20:16:00.000Z", "headline" : "Learn How Retail Brands are Competing for Shoppers' Habits", "image" : [ "https://connect.regencycenters.com/hubfs/31186243_10156168308819277_7867323124885225472_o.jpg" ], "mainEntityOfPage" : { "@id" : "https://connect.regencycenters.com/blog/learn-how-retail-brands-are-competing-for-shoppers-habits", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "/hs/hsstatic/content_shared_assets/static-1.4081/img/vast.png" }, "name" : "Regency Centers" } } ```